unforgettable moments in
Grande Lakes Orlando
A first-time Ritz-Carlton guest from Canada visited The Ritz-Carlton Orlando, Grande Lakes with his wife, six-year-old daughter, and nine-year-old son ahead of the son’s upcoming brain cancer treatment in Jacksonville.
Before heading to Jacksonville, the family visited The Ritz-Carlton, Amelia Island. Once checked in, the family arrived to a framed picture of their breakfast experience at The Ritz-Carlton Orlando, Grande Lakes, which was arranged by Morgan prior to their arrival. The family was grateful for the gift, which had made the son smile for the first time since his diagnosis.
While the family did not want any special treatment, Morgan from the guest relations team upgraded the family to a suite and arranged a private breakfast experience at the resort’s restaurant, Highball & Harvest complete with special décor including customized balloons with the children’s names and a curated menu of breakfast options.
The family visited twice more in the months following their initial visit. During the visits, the property provided the family with a photobook from their first visit and the son’s favorite dessert from onsite MICHELIN-recommended restaurant, Knife & Spoon.
Morgan arranged for a surprise visit from Gatorland, a local wildlife theme park in Orlando. During the experience, the family held and pet several unique animals, such as alligators, scorpions, turtles, lizards, and more. Morgan arranged a resort photographer to capture the special moment.
Seven months later, the family returned to Florida for a check-up, stopping at The Ritz-Carlton, Grande Lakes along the way. This time, the pastry team created a chocolate storm trooper, while the property provided the family with a complimentary cabana to relax by the pool before going back to Canada.
Unique Culinary experience
Experience an exquisite culinary journey at The Ritz-Carlton. Our eclectic menus, ranging from upscale steakhouse and seafood cuisine to authentic Southern dishes, will surely delight epicurean connoisseurs. We proudly spotlight our sustainability pledge at Whisper Creek Farm, our very own farm, garden, and apiary, which supplies fresh, local produce to our restaurants and bars.
unique Hotels, Iconic Resort
- We are the only Florida resort to offer falconry experiences.
- The resort has two MICHELIN recognized restaurants, Knife & Spoon at The Ritz-Carlton and Primo at JW Marriott.
- We have an on-site Olympic champion ice carver and fishing director
sustainability
at Grande Lakes
At Grande Lakes Orlando, we know it's not just about enjoying a wonderfully scenic environment today— it's fundamental to maintain our pristine space for many years to come. We're proud to be the responsible stewards of 528 acres of amazing Florida territory and 100% committed to ensuring our hospitality operations are as sustainable as possible. Sustainability at Grande Lakes Orlando goes beyond participating in a handful of programs — it's our culture, which influences everything we do from golf to gastronomy.
Recognized as a Green Lodging Destination at the One Palm level by the Florida Green Lodging Program, Grande Lakes Orlando makes sustainability and conservation a top priority. In addition to our efforts in maximizing energy efficiency and reducing our carbon footprint, Grande Lakes Orlando champions the conservation and protection of Florida's natural resources and wildlife, with 33 acres of protected habitat and six certified Florida Master Naturalists on site. Join our commitment to the environment by participating in our green practices and culture of sustainable.
other unique facts
- Resort amenities in a lush, natural 500-acre multi-hotel property boasting curated amenities and bespoke activities.
- Quintessential resort stables at a high caliber:
- 18-hole championship golf course (PNC Championship Host)
- 40,000 square-foot spa, The Ritz-Carlton exclusively providing Biologique product/service in the U.S., #1 Hotel Spa in the U.S. (USA Today 10Best),
- Unique resort amenities/activities: 11 lakes, mountain biking, fishing, falconry, eco tours through the headwaters of the Everglades, a newly expanded waterpark with features enjoyable for all ages.
- Convenience to local attractions but feels worlds away. It’s private and expansive compared to nearby resorts. Grande Lakes Orlando is truly hidden in the heart of Orlando.
