Arch RoamRight
Arch RoamRight is a leading provider of travel insurance solutions, delivering tailored coverage and support to safeguard travelers. With a focus on customer service excellence and innovative technology, RoamRight provides a safety net for travelers, making every journey more secure.
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Did you know?
- With Arch RoamRight, travel advisors receive their own branded portal that they and their travelers can utilize for all of their travel insurance needs.
- Advisors can send travelers directly to a custom portal with your logo where they can buy travel insurance online at their own convenience.
- The U.S.-based call center utilizes a cloud-based phone system to ensure high availability; this means clients are able talk to a person every time they call.
- An executive leadership team that averages 23 years in the travel insurance industry.
- For expedited claims services, travelers can file a claim online through a secure and mobile-friendly website — no login or password required.
- Our U.S.-based call center utilizes a cloud-based phone system to ensure high availability. This means your clients are able talk to a person every time they call.
- Publically traded as ACGL on NASDAQ, Arch Capital Group is A+ rated by AM Best, S&P, and Moody’s.
HIGHLIGHTS
- The customer service team has been recognized for their commitment to quality, winning several Travel Weekly Magellan Awards, Stevie Awards®️, American Business Awards®️ .
- Arch RoamRight has become one of the highest-rated travel insurance brands in the United States.
- Arch RoamRight has a full feature API that offers a variety of policy and claims related features including quoting, sales, and policy and claims look-up.
- Full implementation documentation is available and a development resource will be made available to provide technical assistance to your development team.
- The brand provides exceptional claims administration; travelers can submit claims online and communicate directly over phone or email with a claims administrator, with a focus on timely responses and fair claim adjudication.
unique facts
From a satisfied advisor and customer: “Arch RoamRight has easy plans to understand, great coverage, fantastic support for claims, and our BDM is seriously the best. I personally buy it myself and recommend to most of my clients.” - Jennifer Barnard
Excellent Service with RoamRight: “This was the first time that I’ve had to make a claim with RoamRight. I filed the claim on January 16, and by January 23, it was completed and my check was on the way. I am blown away by how quickly my claim was paid. I am a Travel Advisor and this by far has been the easiest and fastest process of any insurance company, myself or my clients have ever experienced. I would strongly suggest RoamRight when you’re purchasing your next travel insurance policy.” - Joseph W. via Trust Pilot
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